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May 2009
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Everything Broke Today. So, How Was Your Day?

| | Comments (17) | TrackBacks (0)
Today my computer broke. Which is not a showstopping catastrophe because I have computers all over the place. Kind of like the Mad Tea Party-- no need to wash the crockery, just move to a new place setting. But eventually you run out of clean place settings, and eventually I'll run out of computers, so I suppose I better fix it.

This is a weird failure, something I have not experienced before. I came back from a break to find my Kubuntu system locked up hard. I power-cycled, and when it came back up the display was garbled, like this:
bratgrrl.com/screen.jpg

The monitor has both digital and analog inputs, and my PC has both an Nvidia card and onboard video. So I dig out an analog cable and try the onboard video. No difference. I power-cycle the monitor. No difference, except it's getting increasingly messed up. Now it looks like this:
bratgrrl.com/screen2.jpg

So I think maybe I'm looking at a dying monitor. That would be very sad, because it's a nice Viewsonic 22" LCD and it's only a couple of years old. But it's still under warranty, so it's only partly sad. But I'm getting ahead of myself, because I haven't tried it on a different PC yet.

So I hook it up to another PC and it works fine. Then I have a forehead-smacking moment-- my PC doesn't have onboard video, all I did was test both the digital and analog outputs on the Nvidia card. What can I say? It's dark, dirty, and crowded back there behind the computers. Dead video card, easy peasy, no sweat.

There is a bright side. I view this as an opportunity to find a good video card that uses genuine FOSS drivers. Fie on Nvidia and their closed-source nonsense. Penguin power!

**Update**

The video card is definitely toast. There is an easy way to tell if it's the card or the driver: if your boot screen is garbled it's the card, because no drivers are loaded yet. The GPU fan failed, and because it sits underneath out of sight, I didn't notice that it wasn't spinning until after spending time poking around and going "hmmm."

Ghosts and Beasties

I've had a recurring mystery that's been going on for a couple of months now, and I have no idea if it is related, though I don't believe it is. Every couple of weeks or so I hear a loud POP. It sounds like a bubble wrap being popped, or something hard smacking into the window. It sounds like it is coming from the other computer, though sounds can fool you and come from where you don't think they are. If it is the second computer that narrows it down to computer, monitor, external powered speakers, and a UPS-500 backup power/surge protector. The idea of electric thingies making popping noises makes me nervous.

But it happens so infrequently and is over so quickly I can't really tell where it is coming from. There are no frying electronic smells, no Star Trek-type smoke and sparks. Why is it, with a crew of 400, Spock was the only one who knew how to fix the bridge consoles? So many mysteries.

What else broke today? My good mood I woke up with, for starters-- I started off with a trip to the doctor, one of those annual poke-and-probe-in-all-the-personal-places visits. Ewwww. I swear they do it for fun, and really don't need to be invasive. Then it was a cascade of dumb stuff failing that's not worth getting into, just little time-sucking annoyances, and now I am way behind, and will have to work late, and feel sorry for myself. But not too sorry-- at least I have a job!


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17 Comments

David Smith said:

It seems unlikely your video card died and far more likely your video drivers got corrupted and need to be replaced --or-- xorg.conf is screwed up. Had you done a software update prior to the breakage? Quite often the system will attempt to autogenerate a new xorg.conf and make a mess of it. This is exceedingly common, especially if you are using proprietary video drivers. The good news is that it usually will make a backup first.

Try to boot into a cli, and do some investigating before going for a new card. At least test the card first by booting a live cd. If that works you'll know it's a software thing. You can even do repairs from the live cd, such as swap in a known good backup xorg.conf, if you have one.


annoyoumous beavises said:

something like this happened to me when i was on linux mint 6 every 7 days it would freak out and lock up with a garbled screen similar to the one you displayed i had to stop using mint as a result it also kept saying that the x server wasnt configured properly after a few hours of running even though i never touched the x configuration file ever.


AC said:

Seems like something is using a too-high-clock mode.

It _could_ be a hardware problem, but it also could be some misconfiguration, like David Smith above said (even moreso these days when xorg.confs are getting to a single-line "#Generated by xyz.org-configurator. Don't edit.")

8-/

I would try a common 1024x768 60Hz modeline (or even 1280x1024 60Hz) just to make sure.

Hooking to another PC would work, even with the same (e.g. pendrive based) system because auto detection would possibly figure things out correctly.

As an aside, I see you're using Kubuntu. Me too, it's great, but:

a) with a pendrive it opens both Nautilus and Dolphin (though I installed XFCE and Gnome) and

b) I've been having Flash performance problems which I don't have in Mandrake (it's old, it's really Mandrake). I switched KDE's sound system off and it got better, with sound! (I'm wondering if esd or that other thing -- pulseaudio -- was active, too... or maybe Flash itself called the OSS drivers)


Gotham said:

Same problem with NVidia 8600 GT Card on a Dell Inspiron 1520. Problem is related exclusively to Kubuntu, I think, (using version 8.10 with the lastest drivers), cause the same card work flawlessly in Windows Vista.


Jose_X said:

Here is a guess based on what I read above.

First, I had something happen to my screen image every now and then where the screen ended up looking like your first image. The culprit was very simple (and you ruled it out I think). The prob was that I don't bother to tighten the connections and every so often the cable from the PC to the lcd would loosen at the lcd end. Push the connector back in and problem is solved for at least some weeks/months.

OK, perhaps what is happening is that your monitor is getting old and losing its range of frequencies it can handle. Xorg is likely configured automatically (or maybe not) by your Ubuntu setup towards the high range of whatever your monitor can handle. Switching distros might solve the problem if the other distro uses a lower setting. If any of this makes sense, then maybe you can hand adjust the xorg file on your ubuntu, the idea being perhaps to narrow (or lower) the range of acceptable frequencies.


JJMacey said:

Sounds like a Tweet to me, but then again it exceeds 140 characters. And, you would have been spammed to death by now. LOL!

Thanks for sharing your day!


zcat said:

To all those saying it's probably the driver, read the whole article again;
"There is an easy way to tell if it's the card or the driver: if your boot screen is garbled it's the card, because no drivers are loaded yet."

Of course it might be a loose cable as well but if you swapped between analog and digital, tried the screen on a different computer and then moved it back you'll have unpluged and reconnected everything at least once by then. Pretty unlikely that it's just a loose plug after you've done all that.

The other thing worth checking is if the AGP card has lifted out of it's socket just a bit, but usually when that happens the video goes totally dead and you hear beep codes.


Richard said:

NVidia cards have been having problems since the 8xxx series due to some faulty chip packaging. When the temperature of the chip cycles low to high to low too often, the packaging fails and the chip is toast. I'm on my third graphics chip on my current laptop because Dell just keeps swapping it for the same doomed part. All my coworkers have had problems, too. Some OEMs using NVidia chips released firmware/bios updates that turn the fans on more aggressively to keep the temperature more steady, but this will probably make your card last just long enough to be off warranty. Take a look here: http://www.tomshardware.com/news/Nvidia-GPU-failure,6248.html.


gus3 said:

Richard's link is broken with the final period. This one should work:

http://www.tomshardware.com/news/Nvidia-GPU-failure,6248.html


FraggedLocust said:

Referring to your 'ghosts and beasties', I myself have one in my HP Pavilion Laptop. Once in a blue moon, something in the laptop emits a high sqealing akin to a dialup handshake for literally a second. Which is odd, because I have no dialup modem in that laptop, and no need for the system speakers to be beeping OR squaking at me because I have the proper drivers installed. Now, it did this when I had Windows on it originally, so it must be some sort of hardware related thing. Nothing is actually going wrong with the system when it happens, and nothing reports an error.


LinuxEveryday said:

About that loud POP sound --- that's a classical example of bad capacitors
exploding. I've experienced it quite a few times. Fried motherboard or video card ensues within weeks or even days when voltages are not regulated enough any more. In some cases replacing the caps soon fixes the problem. See www.badcaps.net for more explanations.


Carla Schroder said:

Thanks everyone, and yes, a good fast test would have been to pop in a live CD. It is also good advice to think about any recent changes. I'm writing a more organized followup for Linuxplanet.com, complete with a photo of exploded capacitors on the video card.

What I don't ever do anymore is check if something works in Windows. Ew. Linux live CDs and the herds of useful Linux commands (dmesg, lsusb, lspci, iwconfig, ifconfig, reading /proc, etc.) are more than up to the job. Matter of fact the best troubleshooting and fixit tools for windows are Linux live CDs.


carl said:

If you have any crt monitors left running, the crack noise may be an arc in the ultor (anode) high voltage supply on the big tube. Occasional arcs are not serious, it means the hv regulation is not good. Just wait for it to fail, and replace with a cheap LCD monitor. High voltage in those is the cold cathode backlight. Much lower voltage.


Chris Irwin said:

Are you sure the POP noise is not coming from the UPS? I have two APC UPSes, and some time during the night they both do a self-test of the battery. This involves a loud pop/click a second or so of quiet buzzing followed by a soft pop/click.


Matt said:

If you have a 8 series card it is most likely a known manufacturing fault of Nvidia's (xref http://www.theinquirer.net/gb/inquirer/news/2008/09/01/why-nvidia-chips-defective ). Charlie Demerjian has a large number of articles about the whole thing; who knows after the final bill is in it may wind up costing Nvidia dearly (some have even speculated that it might even kill Nvidia, who knows...

Matt


michael said:

I saw your headline on LXer this morning and opened it with 3 other interesting articles in background tabs to read as I had time. Then I proceeded to spend the rest of my day fixing things that broke overnight or during the day around the office network (even replaced a fax machine and rebuilt a server from scratch after a hard drive failure). At the end of the day the article was still sitting there, waiting to be read. I think your experience was infectious!


Marc said:

FraggedLocust:

This can be some RFI from your cellphone. It happens when your cellphone receives a message while not too far from your computer. It also happens when you switch on or off your cellphone.

Carla:

The badcaps site is interesting. Thanks for all the good writing you do and good luck to you!

Marc.



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